LAST UPDATED · 11 SEPTEMBER 2026
When you contact Peaksted, submit a coaching enquiry or join an email list, we may collect your name, email address, trek or training goals, approximate dates and the information you choose to share. We may also receive basic device, browser and site-use information through Framer and any analytics or security tools enabled on the site. Please avoid including medical records or highly sensitive information in an enquiry form.
We use personal information to answer enquiries, understand whether a service is suitable, deliver requested resources and emails, improve the website, keep our systems secure and meet legal obligations. Newsletter and guide emails are sent only where you have chosen to sign up, and you can unsubscribe using the link in any marketing email.
The Trek Readiness Assessment
If you complete the Trek Readiness Assessment we store the answers you gave, the seven dimension scores calculated from them, the objective you selected, the readiness index and band you received, the training pathway recommended to you, and the version of the scoring algorithm that produced the result. Each record carries a unique assessment identifier so that repeat assessments can be compared over time.
Your first name and email address are held in fields separate from the assessment itself. This means we can remove your contact details on request while keeping the anonymous result, which is what we use to test and improve the scoring model. Assessment records are used for that purpose and to send you the result you asked for. They are not used to make automated decisions about you, and they are not sold or shared for advertising.
Completing an assessment is a service interaction. It is not treated as consent to marketing: marketing consent is recorded as its own separate field, and is set only when you tick the box asking for it. You can complete an assessment, receive your result, and receive nothing else.
Peaksted uses Framer to host and operate the website, MailerLite to manage email sign-ups and campaigns, and Cloudflare to run the Trek Readiness Assessment service and store completed assessments. Information may be processed by these providers and their infrastructure outside Australia. We may also share information with professional advisers or authorities where reasonably necessary or required by law. We do not sell personal information.
The site and its service providers may use cookies or similar technologies for essential site functions, security, form delivery and aggregated usage insights. Browser controls can limit cookies, although some parts of the site may then work less reliably.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. No online service is completely risk-free. We retain information only for as long as it is reasonably needed for the purpose collected, legal obligations, dispute management or legitimate business records, then delete or de-identify it where practical.
You may ask what personal information we hold about you, request a correction or ask us to delete information where applicable. We may need to verify your identity and may retain limited records where the law requires it.
We may update this policy when our services, providers or legal obligations change. The current version and its effective date will be published on this page.
